Made to be worn every day.
The complaint we heard most was faith jewellery that faded, turned skin green or snapped in a month. So if your piece fades, tarnishes or marks your skin, we replace it, for life.
The promise
It goes on in the morning and stays on.
A reminder worn for years, not weeks
People sleep in their cross, sweat in it and pray with it. Worn that much, a piece has to look the same on day two hundred as on day one.
If the finish fades, tarnishes or marks your skin, we replace it. If a chain, clasp or jump ring fails in normal wear, we replace that too.
What’s covered
One promise, in plain words
For the finish and for the parts that hold it on.
Fading & tarnish
If the gold or silver finish fades or darkens in normal wear, we replace the piece.
Skin marks
If it ever turns your skin green or itchy, we replace it.
Chains & clasps
A chain, clasp or jump ring that fails in normal wear is covered.
For life, not 30 days
No expiry and nothing to register. Keep your order number.
The honest boundary. Loss, theft, deep scratches and damage from cutting or bending are outside the guarantee. Write to us anyway; we’d rather help than hide behind small print.
If it fades or fails
Three steps, one real reply
No posting it back before we’ve even spoken.
Message us
Your order number and a photo of the piece.
We confirm it
Within two business days, with no forms to fill in.
We send a new one
The same piece in the same finish, shipped to you at no cost.
If it isn’t right
30-day returns, kept separate
The guarantee looks after the years ahead. Returns look after the first days: if the piece isn’t right, return it unworn within 30 days of delivery.
- ✓Lifetime guarantee against fading, tarnish and skin marks.
- ✓Chains and clasps covered too.
- ✓Free tracked shipping from $50.
- ✓Every completed order pledges $1 to the Reminder Fund.
A reminder you have to take off isn’t much of a reminder. If ours lets you down, that’s ours to fix.
OLIVET · Lifetime guarantee
Why we can promise it
Why we stand behind every piece
A lifetime promise only works if the piece is made for daily wear in the first place.
The finish is covered
Gold or silver, if it fades or darkens in normal wear, the piece is replaced.
Covered, not just promised
If a finish fades or a clasp fails in normal wear, the guarantee replaces it. You don’t have to take our word for it.
Stated plainly
Where it’s made and what it’s made of, on every page.
With every completed order
Your reminder lasts. Someone else gets one too.
Every completed order pledges $1 to the Reminder Fund, for crosses and verse cards that chaplains give away. Reported in January.
Yours for years
Find your reminder
Lifetime guarantee · 30-day returns · Free tracked shipping from $50